Processing Time

All orders are processed within 1–3 business days after payment is received. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery time: 5–10 Business Days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or periods of high demand.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping promotions may be offered from time to time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

Incorrect Shipping Information

Customers are responsible for ensuring their shipping address is correct before placing an order. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages

If your package is lost or significantly delayed, please contact our support team and we will do our best to assist you.

Customs & Import Duties

International orders may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.

Contact Us

For any shipping-related questions, please contact us at:

Email: contact@yeyenora.com

We aim to respond to all inquiries within 24–48 business hours.